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DELIVERY INFO

Delivery Charges

  • Rs 200 will be charged per order.

Note: Double delivery will be charged in case of missing your delivery the first time and getting the same order redelivered. Otherwise, your account will get flagged and you won’t be able to order again from Xessories.pk

Delivery Times

2 – 4 Working days for Lahore
3 – 6 Working days for all major cities (Rwp/Isb, Karachi, Faisalabad, Multan, etc.)
4 – 7 Working days for minor cities, rural towns and villages

Best Practices for Seamless Delivery

  • Always provide the complete house address in the right format (House#, Street#, Block, Town, City)
  • Always provide a valid and active mobile number as the courier company sends the tracking details via text message, call for confirmation and the delivery person also contacts on the same contact number – It is recommended to provide 2 contact numbers
  • Ensure availability to collect the parcel when you receive the delivery message from the courier company
  • Ensure the availability of complete payment at the time of delivery

Important Info and notes

  • Delivery is handled by Postex/Call courier for all cities, and a private company for Lahore
  • In case of a special request for delivery by leopards courier, DELIVERY CHARGES: Rs 300
  • 100% pre-payment is required if Self-Collection from the courier office is requested, or the address is incomplete
  • Keep track of messages sent by the courier
  • Courier text message also has the Order Tracking id that can be used to track your order on their website (Described in detail in the next section)
  • Usually, the delivery is attempted around 12:00 pm to 6:00 pm
  • If you miss the delivery, contact the courier company the soonest (their text message contains the contact number)
  • If it’s already been processed for return, contact us for redelivery

Order Tracking

  • Once you receive the text message about the dispatching of your order from the courier
  • Look for Order Tracking ID # in your text message
  • Visit courier tracking website – Links:
    https://www.trackingmore.com/postex-tracking.html
  • Add your tracking number to check the delivery status
  • You can also call the courier to track your order postex: (042) 32157777

From Lahore?

We have 2 more options, for your ease, but only for the residents of Lahore.

Pickup (No shipping charges)

  • Now pick up your order the next day from our pickup point in Shadman, Lahore
  • Mention in customer notes about self-pickup from Shadman while placing the order
  • Delivery charges will be removed from your total bill, which means free delivery
  • Pickup timing: 5 – 8 Pm (next day of placing order)
  • Complete details of the pickup point will be shared upon completing your order and contacting us on Instagram or email (info@xessories.pk)

Same day Delivery

  • Now you can get your delivery the same day if ordered and contacted before 3 pm
  • Xessories team owns the right, to accept or refuse the same day delivery order
  • Pre-payment is required for same-day delivery
  • Or the next day, any time of your choice
  • Additional Rs 150 delivery charges will be added to the standard Rs 200 delivery charges (Total Rs 350)
  • Contact us after placing your order either via email (info@xessories.pk) or on Instagram.